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Last Updated: January 2026

OneBet Privacy Policy — Your Data Is Completely Safe With Us

Protecting your personal data is our highest priority. This policy explains in detail OneBet What data is collected, why it is collected, and how it is kept secure.

Security Standards
256-bit SSL
Banking-Grade Encryption
Data Category
10
Detailed Section

How We Protect Your Data

Our Core Privacy Commitments

End-to-End Encryption

Every transaction and personal data is protected with 256-bit SSL encryption — the same standard used by banks.

No Data Shared with Third Parties

Your personal data is never sold or shared with advertisers or third parties. Your data belongs to you alone.

Payment Details Kept Confidential

Your Mobile Pay, Nagad, or bank account details are stored in an encrypted vault. No staff member can view your complete payment information.

Regular Security Audits

Our systems are regularly audited by independent cybersecurity experts. Any vulnerabilities found are addressed immediately.

Your Data, Your Control

You can view, correct, or request deletion of your stored data at any time. Your data belongs to you.

Marketing Opt-Out

If you'd rather not receive promotional emails or SMS, you can opt out at any time from your settings. We never send unsolicited messages.

This Privacy Policy OneBet (https://onebet-app.com) and all its services. By registering or using our platform, you agree to this policy. We treat your privacy with the utmost respect and are committed to full transparency.

1Introduction

When you OneBetopen an account or use our services, we collect certain information. This is to provide you with a better experience, ensure security, and meet our legal obligations.

We believe data protection is not just a legal obligation — it's a moral commitment to our players. That's why we only collect what's necessary and keep it properly secured.

While this privacy policy is available in Bengali, the legally binding document is in English. In the event of any discrepancy in interpretation, the English version shall prevail.

2What Data We Collect

OneBet The following types of data may be collected:

Data Type Example At the time of collection
Identity Information Full name, date of birth, NID number Registration & KYC
Contact Information Mobile number, email address Registration
Payment Information Mobile Pay/Nagad number, bank account At the time of transaction
Device Information IP address, browser, OS On every visit
Gaming Activity Bet history, game logs, wins/losses While playing games
  • Sensitive data such as passwords is never stored in plain text — it is always hashed.
  • Full payment card numbers are not stored on our servers.
  • Information collected through cookies is used to enhance your experience.

3Purpose of Data Collection

We use your information for the following purposes:

  • Account Management: To create, verify, and manage your account.
  • Payment Processing: To process deposits and withdrawals securely.
  • Fraud Prevention: To detect and prevent suspicious activity.
  • Legal Obligations: To comply with KYC and AML regulations.
  • Service Improvement: To analyze data and improve the platform.
  • Contact: To keep you informed of important updates and promotions (with the option to opt out).

We never share your data with third parties for marketing or advertising purposes. Your data is used solely for the purposes stated above.

4How Your Data Is Used

OneBetYour data is handled with complete security. Our systems are built on a "Privacy by Default" principle — meaning the highest level of privacy protection is active in every feature from the start.

By analyzing your gaming activity, we recommend games tailored to your preferences and offer personalized bonuses. This analysis is fully automated — no human reviews your data unless there is a security-related reason to do so.

  • To generate personalized game recommendations.
  • For account security verification and authentication.
  • To monitor responsible gaming limits.
  • To improve our customer support services.

5Data Sharing Policy

OneBet As a matter of policy, your personal data is not shared with third parties. However, exceptions may apply in the following limited circumstances:

  • Payment Processors: Only the minimum required information is shared with Mobile Pay/Nagad to process transactions.
  • Legal Authorities: We are required by law to disclose information in response to court orders or government investigations.
  • Fraud Prevention Agencies: Limited data may be shared with relevant agencies to detect serious fraud.
  • Technology Partners: Only the data necessary to operate the platform — no detailed personal information.

Should your data be shared for any reason beyond the circumstances described above, You will be notified in advance and your consent will be obtained.

6Cookie Policy

OneBet Uses cookies to improve your browsing experience. Cookies are small text files stored in your browser.

  • Essential Cookies: Required for login sessions and security — the site cannot function without these.
  • Performance Cookies: Used to monitor site speed and errors — no personal data is collected.
  • Functional Cookies: To remember your preferred language and settings.
  • Analytics Cookies: Anonymous usage statistics collected to improve the platform.

Cookies can be disabled through your browser settings, though some features may be limited as a result.

7Data Retention Period

We do not retain your data longer than necessary. Retention periods vary depending on the type of data:

  • Account Information: For the duration your account is active and for 5 years after closure (as required by law).
  • Transaction Details: 7 years — in accordance with international financial regulations.
  • KYC Documents: 5 years after account closure.
  • Cookie Data: Session cookies are deleted when the browser is closed; persistent cookies last up to 1 year.
  • Support Conversations: 3 years — used to improve our service quality.

8Your Rights

You have a number of important rights regarding your personal data:

Right to Access Your Data

You may request to know what data we hold about you.

Right to Rectification

You can request corrections to any inaccurate or outdated information.

Right to Erasure

You can request deletion of any data we hold beyond what is required by law.

Right to Restrict Processing

You can request that we stop using your data for specific purposes.

Right to Portability

You can request a download of your data.

Right to Object

You may object to your data being used for marketing or profiling.

To exercise any of your rights, email us at support@onebet-app.com. We'll respond within 30 business days.

9Protection of Minors

OneBet's services are intended exclusively for users aged 18 and above. We do not knowingly collect personal information from minors.

  • Date of birth is verified at registration, and users under 18 are automatically rejected.
  • If we become aware that a minor has created an account, that account will be closed immediately.
  • If a parent believes their child has created an account, please contact our support team immediately.

If an underage account is identified, all balances will be forfeited and legal action may be taken.

10Policy Changes

OneBet This privacy policy may be updated when necessary. For any significant changes:

  • Advance notice will be sent to your registered email.
  • The "Last Updated" date at the top of this page will reflect the change.
  • Your consent will be requested at login for any major changes.
  • Continued use of the platform after any changes constitutes your acceptance of the updated policy.

If you have any questions or concerns, feel free to contact us at any time:

Email: support@onebet-app.com — write to us in Bengali and we'll reply in Bengali.
Site: our FAQ page Visit our FAQ page or reach us directly via live chat.

Your data is safe — play with peace of mind

Your privacy is our top priority at OneBet. Register today and enjoy gaming on a platform you can trust.

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